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A Study of Customer Inquiries and Developing Applications for Database Management and Trend Analysis

Rasagy, Sharma (2009) A Study of Customer Inquiries and Developing Applications for Database Management and Trend Analysis. [Student Project Report]

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Abstract

This Dissertation / Report is the outcome of investigation carried out by the creator(s) / author(s) at the department/division of Central Food Technological Research Institute (CFTRI), Mysore mentioned below in this page.

Item Type: Student Project Report
Additional Information: The Technology Transfer and Business Development (TTBD) Department of Central Food Technological Research Institute (CFTRI) caters to the industrial customers who contact CFTRI for technical/research support. Thus in a way, TTBD Department is the main channel through which customers contact and stay in touch with CFTRI. The aim of this project is to study and analyze the current Customer Information Storage & Retrieval System and suggest changes to improve it. This is followed by creating applications that can be deployed to implement the suggestions. Two Applications were developed for improving the current system: “TTBD Customer Inquiry Information” to improve the storing of data. “TTBD Customer Inquiry Trends” to allow trend analysis & report generation.
Uncontrolled Keywords: Customer Inquiry, Communication Channel, Trend Analysis, User Interface, Application Development, Database Management, MS Access, Visual C#, SQL.
Subjects: 000 Computer science, information and general works > 02 Computer Science
Divisions: Technology Transfer and Business Development
Depositing User: Food Sci. & Technol. Information Services
Date Deposited: 05 Oct 2009 09:23
Last Modified: 28 Dec 2011 10:12
URI: http://ir.cftri.com/id/eprint/9252

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